Here is a comprehensive LMS Terms & Conditions page tailored for Trilogy EMS and your LearnDash-based training platform:

Terms & Conditions

Effective Date: May 26, 2026

Welcome to the Trilogy Emergency Medical Solutions (“Trilogy EMS”) Learning Management System (“LMS”). By accessing or using this website, LMS platform, online courses, certifications, or related services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these Terms & Conditions, you should not access or use the LMS.

1. Use of the LMS

The Trilogy EMS LMS is intended for educational and training purposes related to emergency medical services, emergency vehicle operations, public safety, dive medicine, hyperbaric medicine, tactical medicine, and related professional development programs.

Users agree to:

Provide accurate registration information
Maintain the confidentiality of account credentials
Use the LMS only for lawful educational purposes
Comply with all course requirements and instructor directives

Users may not:

Share LMS login credentials
Copy, distribute, or reproduce course materials without written permission
Attempt to bypass course completion requirements
Interfere with LMS functionality or security
Misrepresent course completion or certifications

2. Course Enrollment & Access

Course access is granted upon successful registration and payment, when applicable.

Trilogy EMS reserves the right to:

Deny or revoke access to any course
Remove users violating LMS policies
Modify course schedules, materials, or requirements
Cancel or reschedule classes when necessary

Access durations may vary depending on the specific course or program.

3. Certification & Course Completion

Course completion requirements vary by program and may include:

Online modules
Quizzes or examinations
Practical skills assessments
Attendance verification
Instructor evaluations

Completion of an online course does not automatically guarantee certification unless all required components are successfully completed.

Certain certifications may require additional approvals from third-party certifying organizations.

4. Continuing Education Credits

Continuing education (CE) credits are issued only upon successful completion of all required course components.

It is the student’s responsibility to verify acceptance of CE credits with their employer, licensing board, certifying agency, or regulatory authority.

5. Payments & Refunds

All course fees are subject to the refund policies stated during registration.

Unless otherwise specified:

Online course purchases are non-refundable once course access has been granted
Missed practical sessions may require additional fees to reschedule
No-shows may forfeit registration fees

Trilogy EMS reserves the right to make exceptions on a case-by-case basis.

6. Intellectual Property

All LMS content including:

Videos
Presentations
Documents
Quizzes
Graphics
Course designs
Training materials

are the property of Trilogy EMS or its licensors and are protected by copyright and intellectual property laws.

Unauthorized reproduction or redistribution is strictly prohibited.

7. SMS Communications

By registering for courses or creating an LMS account, users may opt into SMS communications from Trilogy EMS.

These messages may include:

LMS activation notices
Course reminders
Schedule updates
Certification notifications
Student support communications

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, reply:
STOP

For assistance, reply:
HELP

SMS Terms & Conditions:
https://lms.trilogyems.com/sms-terms-and-conditions/

8. Disclaimer of Warranties

The LMS and all training materials are provided “as is” without warranties of any kind, either express or implied.

Trilogy EMS does not guarantee:

Uninterrupted LMS availability
Error-free operation
Employment outcomes
Certification acceptance by third parties

Training provided through the LMS does not replace professional judgment, employer policies, or regulatory requirements.

9. Limitation of Liability

To the fullest extent permitted by law, Trilogy EMS shall not be liable for:

Indirect or consequential damages
Loss of data
Loss of employment opportunities
Technical interruptions
User misuse of training materials

Participation in practical or hands-on training activities carries inherent risks. Students assume responsibility for participating within their personal and professional capabilities.

10. Account Suspension or Termination

Trilogy EMS may suspend or terminate LMS access for:

Violation of these Terms & Conditions
Academic dishonesty
Unauthorized content sharing
Disruptive or abusive conduct
Nonpayment

Termination may occur without prior notice.

11. Privacy

User information is governed by the Trilogy EMS Privacy Policy available at:

Privacy Policy

12. Third-Party Services

The LMS may integrate with third-party systems including:

Payment processors
Video hosting providers
Certification databases
SMS and email platforms
Analytics tools

Trilogy EMS is not responsible for third-party service interruptions or policies.

13. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from use of the LMS shall be resolved in the appropriate courts located in Florida.

14. Changes to Terms

Trilogy EMS reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on the LMS website with a revised effective date.

Continued use of the LMS after updates constitutes acceptance of the revised Terms & Conditions.

15. Contact Information

Trilogy Emergency Medical Solutions
Website: https://www.trilogyems.com
LMS Portal: https://lms.trilogyems.com
Phone: 954-331-7654

For questions regarding these Terms & Conditions, please contact Trilogy EMS directly.